Returns & Refunds
Here at Sacred Elements we want to make returning an order as simple as possible. We are happy to offer a refund within 30 days of delivery provided the items being returned are unused without any damages and in the original packaging. On inspection, if we deem the item to be used or damaged, we may have to post the item back to you.
On receipt of your parcel and after confirming that the package has been returned in its original form with no signs tampering, we will contact you by email and issue your refund. Please allow 10-14 working days for your return to be processed. All refunds will be issued back to the card on which the purchase was made.
Unfortunately, all products bought online will have to be returned via the post. We cannot refund any postal charges that you may incur from the cost of delivery, unless we have sent a damaged item, wrong item or it was not as described on arrival. We cannot refund any Tax, Customs or Duties charges that may have be incurred at the time of delivery.